Shipping policy

ORDERS RECEIVED, SHIPPING & DELIVERY
All prices listed on Shoe-Muse.com are in Canadian dollars.

Orders will be charged shipping based on Canada Post's rates.
Once an order has been placed, Shoe Muse will confirm & ship your order.
We ship using Canada Post Ground unless otherwise specified.
Customers will be advised by e-mail of any additional charges before their order or credit is processed.
Shipping charges are non-refundable.
Please note, our inventory is “live” and resides in our store. As is often the case in any shoe store, our products maybe have been tried on or placed on display.

Shoe Muse Quality Guarantee

Shoe Muse does not guarantee our products for wear and tear. We will always do our best to help you maintain footwear to the best of our abilities and we are happy to provide many services to help keep your footwear looking, and feeling, their best.

AVS ERROR

Your security is important to us which is why we have AVS protection. 
An 'AVS mismatch' occurs when the billing address provided during checkout does not match the billing address that you have on account with your credit card company or card-issuing bank. This Address Verification Service is used to protect you against credit card fraud.